Privacy Policy

1. General Overview

1.1. This Privacy Policy outlines how AIAIWIN will manage your personal information collected when you become a member of AIAIWIN, use our websites under the "AIAIWIN" brand, including any mobile or tablet applications owned and/or operated by us, or otherwise interact with us. We are committed to ensuring that the personal information we collect about you is protected and used, stored, and disclosed in compliance with the Privacy Law and this policy.

2. Website Usage

2.1. By using this website, you agree to be bound by the terms of this Privacy Policy. AIAIWIN may periodically review this policy and reserves the right to change it at any time at its sole discretion, with changes posted on the website. These changes will take effect immediately upon posting. Continued use of the website after posting constitutes acceptance of these changes. This policy does not apply to websites linked to this site that are not controlled by AIAIWIN.

3. Personal Information

3.1. The types of personal information AIAIWIN may collect from you include:

• Name
• Email address
• Preferences submitted by you
• Date of birth
• Country of citizenship
• Residential address
• Identification number
• Government-issued ID
• Location data
• Device information
• IP address

3.2. Such information may be collected in the following ways:

• During the account registration process
• Through customer interactions

4. Purposes of Collection

4.1. AIAIWIN will collect personal information in a lawful and fair manner, without being intrusive, to operate its business as a licensed online gaming provider, for purposes including but not limited to:

• Identity verification for Know Your Customer (KYC) purposes.
• Subscription to AIAIWIN's marketing communications.
• Processing applications for membership.
• Providing and improving services to members.
• Identifying and verifying members for security purposes and compliance with legal obligations.
• Enhancing user experience or tailoring content, services, or products to individual needs.
• Conducting market research and promotional activities.
• Communicating products or services via email, SMS, or phone.
• Generating aggregate data for operational efficiency and market analysis.
• Responding to inquiries, comments, or requests.
• Determining members' liability for applicable taxes.
• Complying with legal obligations or responding to suspected unlawful activities.
• Establishing, exercising, or defending legal rights.

5. Direct Marketing and Opt-Out

5.1. We may use your personal information for marketing purposes, such as informing you about products, services, or promotions. You can opt out of receiving such materials by contacting us via email, and we will promptly comply with your request.

5.2. Administrative communications regarding your account are separate and will not be affected by your marketing communication preferences.

6. Management of Personal Information

6.1. AIAIWIN will take all reasonable measures to ensure the accuracy, security, and proper use of collected personal information. Information will be retained as necessary for service provision, dispute resolution, legal defense, and operational needs. When no longer required, personal information will be securely destroyed or anonymized.

7. Security of Personal Information

7.1. While AIAIWIN takes reasonable measures to protect your data, internet data transmissions are not entirely secure. Transmitting any data to AIAIWIN is done at your own risk. However, once received, we employ secure systems and SSL technology to protect the data.

7.2. Employees, agents, and contractors are required to maintain confidentiality. Publicly shared information on forums or social media may not be secure, and AIAIWIN is not responsible for such disclosures.

7.3. We do not accept minors' information to open accounts. Parents or guardians are encouraged to supervise internet usage and use filtering tools when necessary.

7.4. Members are responsible for safeguarding their usernames, passwords, and account details.

8. Access to Personal Information

8.1. You may access the personal information collected by AIAIWIN by using the "Settings" link on the website or contacting us via email. Requests will be addressed within a reasonable time, though access may be denied under certain conditions as permitted by law.

9. Deletion of Personal Data

9.1. You may request the deletion of your data if there is no longer a legal basis for its retention. However, if legal obligations require data retention, the request cannot be fulfilled.

10. Contact Information

10.1. For inquiries, corrections, or complaints about personal data handling, please contact us via email or customer support chat on the website.

11. International Data Transfers

11.1. Information may be transferred, processed, and stored globally, including in countries with different data protection laws. AIAIWIN ensures compliance with applicable laws.

12. Legal Basis for Processing

12.1. AIAIWIN processes personal information based on the following legal grounds:

• Performance of a contract.
• Legitimate interests.
• Consent, where applicable.
• Legal obligations.

13. Regulatory Authority

13.1. If you reside in the EEA and believe your data processing violates applicable laws, you have the right to file a complaint with a regulatory authority.

14. Updates to this Policy

14.1. AIAIWIN reserves the right to review and update this policy as needed, with changes taking effect upon posting on the website.